Videos not working within LMS

Is anyone else having this issue? I have an .WMV and a handful of screen simulations (that I captured within Storyline) inserted in my Storyline file. I published the file for AICC and after publishing I tested the module before inserting the files into the LMS, it worked beautifully. Once I inserted the module into the LMS anytime there was suppose to be a movie playing it would give me a blank white screen and with the screen simulations it would just show the player controls at the bottom.

Any ideas?

2 Replies
Gerry Wasiluk

Hi!

Did you see this thread?  http://community.articulate.com/forums/t/15889.aspx

Most videos in Storyline get converted to MP4 for greater efficiency.  Sometimes servers are not set up natively to support and deliver MP4 videos.  See Brian Batt's post with a link to what to do to fix that.