I inserted the attached file to my module and the audio works just fine. However, there is only a black screen when playing the video. I opened the file in WMP and it functions perfectly. It has to be something with inserting the mp4 into the module.
Thanks for sharing that video here with us! I tested it in Storyline 360 and I was able to see it while editing and once published to Review here. Both of those showed the video and played it back successfully.
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Hi Daniel,
Thanks for sharing that video here with us! I tested it in Storyline 360 and I was able to see it while editing and once published to Review here. Both of those showed the video and played it back successfully.
I was using Chrome version 71 and Storyline 360, build 3.23.17480.0. If you've yet to update to the latest version of Storyline 360 you can follow the steps here.
Can you check my link and let me know if it works for you? Also, if you're using a different browser/version please share that too!
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