item with "visited" state active loses its functionality to show layer

Jul 11, 2017

Hi

I have a simple action happening. When user clicks an image, it triggers layer 1 to show. I also have a trigger to change the state of the image to "visited" once user clicks that image. (I'm doing this so the user can visually see which ones they've already viewed by adding a check mark icon to the visited image)

However, once that visited state is active, the image is no longer clickable. That doesn't seem right to me. I didn't set it to "hidden" or "disabled."  I still want the functionality so they can go back and look at the content again if they choose, but just want to add an indicator that it's already been viewed.

Am I doing it wrong?

4 Replies
Wendy Farmer
Karen Siugzda

I also have a trigger to change the state of the image to "visited" once user clicks that image. (

Hi Karen

You don't need triggers if you are using SL built in states (Visited, Selected, Hover etc) in fact it can cause issues if you use them. Try removing the trigger and see how you go. 

Are you slide properties set to 'resume saved state'  - if so the objects would be in visited state when the user returns to it. If you want you can set the properties to 'reset to initial state' then it will be like they are visiting for the first time.

hope that helps

Karen Siugzda

Thanks for the response, Wendy. I removed the trigger and it's still acting the same way. Slide properties are set to "automatically decide." I want the visited state to remain so the check mark is displayed... I just want it to also remain clickable after their initial viewing of that layer.

Maybe my first question should be:  When a clickable item is set to "visited" state, does that automatically disable all it's functionality?

The item still displays the "finger" icon when I mouse over it, so it's confusing. It's acting like it should be clickable (without the hover image displaying) but is NOT clickable.

sample file attached. (Ensuring Patient Identification is the item I'm working on)

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