Web/HTML 5 Publish
Sep 24, 2020
Hi everybody. I just created a portfolio using Storyline. I published as Web and since I used the Modern Player I published in HTML 5.
The entire size of the project is 21mb. When the project is viewed via a mobile device it loads very slowly, a lot slower than a computer. First I thought it was my network but I had tested on different networks and the results are the same. It also behaves a bit erratic, for example when you zoom in, and for some reason a video that I muted the sound in storyline it sometimes turns on. Never happens on a computer. I started looking at the files and I noticed that the Mobile folder includes a lot of the same files with a different name. Here's a screenshot of the folder.
Any ideas why this is happenning?
Thank you for your help in advance.
2 Replies
Hi Emilios,
Thanks for letting us know what you're experiencing! It does look like you have multiple instances of the same image within your course.
Let's get you some help! Please share your .story file with our support team, and they'll be able to provide some tailored help.
Thanks Ren, I just uploaded my file and opened a ticket.
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