Web Object takes over entire player skin

Jan 29, 2015


We're using Storyline 1 and have a web conference video we would like to show within the slide itself. The problem we're having is that when the web object launches, it takes over the entire window. We lose the menu, navigation buttons, everything. Any idea what's going on? Is this video just taking over Storyline like a gremlin that got doused in water??

Thanks, as always, for any help you can provide!


1 Reply
Ashley Terwilliger-Pollard

Hi Kira, 

I'm sorry to hear about the issue you've run into (although I always appreciate a good gremlin reference) but, you may find that some player elements open behind web objects. This can happen with the volume slider and any drop-down menus you've added to the top left or top right of the player, such as menu, resources, glossary, or custom tabs.

This also affects videos inserted from websites (ScreenrVimeoGoogle Videos, etc) and imported Engage interactions, since these are also treated as web objects. (One notable exception is YouTube. YouTube videos inserted via Video from Website are wrapped in a Flash control, so they won't experience this issue.)

This is a known issue. Unfortunately, there is currently no workaround. When additional information becomes available, we'll post it here.

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