Webobject not working

Apr 26, 2019

Hi Heroes,

Our learners tend to get confused when we include links to outside resources because when they click such links, the new link opens up in a new window or tab (not necessarily on the browser window they're using to view the course), and it seems to them that the course has been closed and they have to start again. Ugh.

So we're trying to open all external links in a lightboxed webobject instead. But I am getting inconsistent results: sometimes it works, and sometimes it doesn't.

I've uploaded a simple 2-slide example. All I'm trying to do here is:

  • When the learner clicks the Check Status button, it opens a lightbox with a webobject that should display http://status.lbl.gov.

But instead, it opens a lightbox that seems to be totally blank.

Here's the lightbox slide:

Lightbox slide just has one item on it: a WebObject to http://status.lbl.gov

Here's the Edit panel for this webobject:

WebObject edit panel

And here's what I see when I publish to Articulate Review and click the Check Status button:

Lightbox slide is blank!

Is this a bug, or am I doing something wrong? Other web pages work OK using this same method (though some others don't--it's very frustratingly inconsistent).

My *.story file is attached and the published version is here: Lightbox WebObject Test. I'm using the latest version of Storyline 360 (v3.26.18601.0).



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