Weird bugs -- no clue what is going on.

Jun 02, 2022

Hey Heroes, fam; 

I am coming across strange bugs in my articulate storyline file. There are weird things appearing after export but these 'artifacts' are nowhere to be found in my source file. I will add some screenshots so you can see the source file and the export. I have no idea what is causing this but there is nothing in the timeline that I can click and remove. It is just appearing after export. Weird no?

A lot of other strange bugs happening with this file. Anyone has any idea where these items are coming from if they are NOT in the timeline or in the sourcefile/preview option -- just randomly appear after i export it as a review or a scorm?

4 Replies
Jose Tansengco

Hello Maarten, 

Looks like your file has some corrupted data based on the screenshots that you shared. I'd like to ask a few questions to better understand your experience: 

  • When publishing your course, are you doing so directly from your network drive?
  • Or is your course saved somewhere locally on your computer? Publishing on a network drive has been known to cause issues, so we generally recommend files to be saved locally, like somewhere in a C: drive directory to reduce the risk of data corruption. 

If your file is already saved locally, try importing your project slides over to a new file to see if this helps. 

If the issue persists, would you mind uploading a copy of your project file here for testing? You can also open a case with our support team if you prefer to have your file checked in private.