What is adding height to LMS .story file?

Hi Jessica

this article might help you - depends what options you have selected in the player.

http://en-au.articulate.com/support/storyline-2/how-player-features-affect-published-story-size-sl2

Hi Jessica,

It may also be an LMS specific player set up that you're seeing - and if after checking the link Wendy shared you're still running into difficulty you may also want to look at testing it in SCORM Cloud which is an industry standard for testing SCORM content. 

Thank you for your suggestions, but I am still having a bit of difficulty.

I tested the file and its content in the SCORM Cloud environment. All runs well, the only issue being that when the browser is resized, there is that extra height surrounding the sides of the player (not the player itself). This is the same extra height that surrounds the project in the LMS environment. 

Does this have anything to do with the options with the browser settings?

I have attached two screenshots.

Thank you! 

Hi Jessica,

Thanks for sharing the images here - those look like settings that you may want to reach out to your LMS about as it's embedded in that page. What did you set for the player and browser settings that are allowing you seeing this extra height? Did you look into setting the player to also scale so that when your resize the browser and then the player resizes as well? You can read more about the settings here to see what you may want to look at it. Also it's worth noting that if you're resizing the player and content that it may change the overall quality view of the output. 

Hi Ashley,

I've attached the current browser settings. Do you recommend a particular setting for the LMS environment?

Thank you! 

Hi Jessica,

Those settings look like what I would suggest in general - although I can't speak to the specific LMS you're using. I am rereading and see what you saw the same thing in SCORM Cloud too? I'm curious if you had an image of that?Did you reach out to your LMS team in regards to ensuring the course is at the top of the page vs. what looks like centered in the middle? 

I have not yet, but I will. Trying to see if it's something in the file and it's settings. 

I've attached another image.

Thanks Jessica - so if you keep the player set to optimal size and scale the browser to fill the screen, the player will sit centered in the middle based on that image you showed. I also wondered based on your other LMS image - are you using Moodle? I remembered a similar discussion some time ago about how to change where the course is centered in Moodle, but these solutions will involve some modification of the published output. 

I'd suggest if you want the player/browser to match and not have it sitting within the middle and all that extra space, to choose "resize browser to optimal size" and "lock player at optimal size". Again, if Moodle or you LMS is displaying it within an additional container as in your first few images, you may need to change things on the Moodle end as well. 

Yes, it is in Moodle.

A little bit frustrating, but is there any way to remove the page outside of the player? 

It seems that when the package is placed in the LMS, it is treating it like a page within a page? 

Hi Jessica, 

I'd defer to Moodle for further specifics on that (there are a few community members who are Moodle users so hopefully they'll be able to pop in here) but you could also look at launching the course in a new window which is a setting you can choose in the player settings:

It'll still be up to the LMS to respect that set up - but it's worth trying. 

Ashley,

Thank you for your help. We ended up adding an iFrame in the LMS, which allowed us to have more control of where to align the file. We worked out a few other kinks with the file and it seems to be working fine. Reporting and tracking are also working well. If anything else stops working, I'm sure I'll ask again!

Thanks so much for helping! 

Thanks for that update Jessica and glad to hear things are back to working for you!