When creating a video (When I did Publish-Video), the animation does not work correctly

Jul 14, 2020

Hello Colleagues!

I need your help.

I created slides with pictures and text. Added animation. And when I did Publish - video - I saw that it works not correct. 
When I make public as WEB - everything works correctly. But I need MP4 file 

I attach part of video.

1 Reply
Leslie McKerchie

Hello Tatiyana and welcome to E-Learning Heroes :)

Thank you for contacting us and sharing what you are seeing with your project when publishing to video.

We are currently looking into an issue with flickering graphics when the content is published to video.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

This discussion is closed. You can start a new discussion or contact Articulate Support.