while trying to publish in review 360, storyline file just closes

May 16, 2023

Hi There

When I try to publish a project in review 360...the moment it says writing player, the file just closes completely. The one thing I did notice is this particular Storyline did not show "encoding audio" as others have. 

Please assist. 

Thank you 

3 Replies
Jose Tansengco

Hello Kim,

Thanks for reaching out!

I published your course as is and it published to Review 360 without any issues. Here's a link to the published output of your course so you can verify the publish.

Since the behavior appears to be isolated to your local installation, try the following troubleshooting steps to see if they help:

Let me know how it goes!