White line around player and Master layer banner

Aug 11, 2020

Why I'm I getting a 1px white line around my player and some Master layer objects? I believe this was fixed a year ago but have reappeared.

5 Replies
Ken Flieger

added the following to F12 Chrome developer's css panel

* {
-webkit-backface-visibility: hidden;
transform-style: preserve-3d;
}

It took the white line away. However, I'm not going to screw with the CSS. Can someone send the Storyline developers this. Have no idea why no one replies to my posts. Please FIX this issue on Windows 10 using a 4K monitor and Windows scaling.

I'll assume this will never be fixed as usual.

Lauren Connelly

Hi Ken!

Sorry, you're still running into this bug! We did release a fix for the white line around the Player, and I do not see this behavior in Storyline 360 Build 3.42.22792.0.

Here are screenshots where I've added a black background and used both the Modern Player and Classic Player:

Since you still see this on your end, we'll have our Support Engineers take a look at your file. You can upload your file using this private upload link. 

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