Why are my hint, correct, and incorrect layers not showing?

Jan 23, 2024

I haven't used Storyline in a while but when I just tried to create something, I couldn't seem to find where to add the hint layer, incorrect layer, and correct layer. I pasted them from a Storyline I created in June '23 and I customized them to these slides, but they don't show up when I publish. How do I get those layers with the current Storyline? (I'm not using the Beta, and it says I'm up-to-date with updates.)

11 Replies
Judy Nollet

In Storyline, the default for quiz slides is to provide immediate feedback. Thus, when you insert a Graded Question slide, it has a Correct layer and an Incorrect layer. 

The default is set to allow just one attempt before showing one of those layers. However, if you increase the Attempts, Storyline will automatically add a Try Again layer. And it will show that layer if the user answers incorrectly before they reach the maximum number of allowed attempts. 

The Feedback and Attempts settings are in the QUESTION TOOLS>DESIGN ribbon.

Note: You can edit the content on the feedback layers. However, you should not rename them, because Storyline's built-in functionality relies on the default names. 

Jessica Lawrence

I'm not sure I'm doing any of this correctly, but I've only actually done the first few slides (I think through 1.3 or 1.4). They show the layers when I'm working on it but I must be missing how to get them to actually apply as on the Hotspot seems to work.

Advanced iPad: Practice #1 | Review 360 (articulate.com)

Jessica Lawrence

I am very confused. Nothing I see matches what either Judy shared or Phil shared. I am not making a quiz, I am in Try Mode. That was how I did my previous simulations so I chose that for this as well. I am not sure if the earlier attachments work so I'll try here.

Jessica Lawrence

Thank you for your response, Judy. I unfortunately don't see anything like what you've shared. I am in Try Mode, as I had done my previous simulations this way and those had the layers. Do I need to be in Quiz Mode and if so, is there a way to change to that? 

This is meant to simulate a user completing documentation on an iPad. They need to click the Hotspot to progress to the next slide. The Hotspot works fine but I need to build in hints and Try Again with guidance for when users struggle to find the correct place to click (the Hotspot).