I think we all appreciate the timely and friendly forums here, but it would seem to be more proactive and better customer service for these employees to respond with "I've added that feature to the feature request list for you".
And if that isn't possible, it does look like other people have had troubles finding the page to do that, so maybe you could add it to the main menu under the "Discuss" menu item.
Also, the "Post in" required field does not offer a way to Post in under the topic of "Articulate website", which is the type of feature this would be.
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