Why is the head at the wrong place?

Mar 05, 2017

hello. When I try to use the charactares in Articulate storyline 2 the head is in the wrong place. Looks likes this: So Can you help me fixx this problem? 

5 Replies
Wendy Farmer

Hi Maria

check the Windows display setting it should be set to 96DPI or in Windows 10 to 100%

Articulate Storyline requires Microsoft Windows to be configured with 96 DPI (dots per inch). If Windows is using a different DPI setting, you may experience erratic behavior, such as:

* Elements of the application are misplaced or distorted.
* Objects are misplaced or distorted when previewed or published.
* Zoomed images don't work as expected.
* Font sizes are incorrect after using the translation features.

How to switch to 96DPI

Ashley Terwilliger-Pollard

Thanks Geotecnia, and on a high resolution monitor using the DPI setting as described things can appear fairly small. Our team took a look at this behavior and made a change as we developed Storyline 360 (and it'll carry over to Storyline 3 when released later this year) to allow for better scaling of the UI. Since it was a big change to how the UI behaves for our latest programs, it wasn't a change that could be ported back to Storyline 2 at this time. Have you checked out the trial of Articulate 360 to see how that display works for you? 

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