5 Replies
Emily Ruby

Hello Cheng, and welcome to Heroes!

I made a test file and publish to Word, and did not get this issue.

It may have something to do with the font yo are using. But I would be curious to see the file. Could you share it here, or at least one page of the file? You can add it using the paperclip icon.

Emily Ruby

Hello Cheng! 


I was able to look at the file, and added a few extra lines of text in the notes. Attached is the published output with the notes appearing as they should.

When you added these notes in, were they copied/pasted from another source? It is possible there may have been some formatting copied over that is causing the issue. You may want to try importing this file into a new storyline file, or re typing the notes.