Windows 10 update and storyline 3 Nov 13, 2017 By Bronwyn Menton Help. I have just installed the Windows 10 update and now Storyline 3 won't launch. Any clues? thanks Bronwyn
Alyssa Gomez Staff over 6 years ago11/14/17 at 4:56 pm (UTC) Sorry you're getting stuck, Bronwyn! Try these repair steps, and let me know if that does the trick. I'll be standing by!
David Jumeau over 6 years ago01/10/18 at 3:51 pm (UTC) I just had a similar issue with a Windows 10 update. The fix works. :)
Alyssa Gomez Staff over 6 years ago01/10/18 at 4:30 pm (UTC) Fantastic! 🎉 So glad you found what you needed, David.
John Hancock over 6 years ago01/10/18 at 4:53 pm (UTC) We also had a problem after the latest Windows update. I tried this fix and it worked.
William Johnston Alyssa Gomez over 6 years ago01/18/18 at 12:00 am (UTC) I clicked your link a few times this afternoon "Try these repair steps" but the link just keeps spinning and doesn't resolve. https://articulate.com/support/article/How-to-Repair-Storyline-3
David Jumeau William Johnston over 6 years ago01/18/18 at 12:14 am (UTC) I am wondering if you have your pop-up blocker on? It works for me in Chrome 63.0.3239.132 (Official Build) (64-bit) DJ
Alyssa Gomez Staff over 6 years ago01/18/18 at 10:45 pm (UTC) Sorry you had trouble accessing that link, William! This is what you should see when you click the link: If Storyline 3 isn't working properly, a simple repair usually fixes the problem. Go to the control panel on your computer and uninstall Storyline. Reboot your computer. Download and install the latest Storyline 3 update. Reboot your computer again and test Storyline.
7 Replies
Sorry you're getting stuck, Bronwyn! Try these repair steps, and let me know if that does the trick. I'll be standing by!
I just had a similar issue with a Windows 10 update. The fix works. :)
Fantastic! 🎉 So glad you found what you needed, David.
We also had a problem after the latest Windows update. I tried this fix and it worked.
I clicked your link a few times this afternoon "Try these repair steps" but the link just keeps spinning and doesn't resolve. https://articulate.com/support/article/How-to-Repair-Storyline-3
I am wondering if you have your pop-up blocker on?
It works for me in Chrome 63.0.3239.132 (Official Build) (64-bit)
DJ
Sorry you had trouble accessing that link, William! This is what you should see when you click the link:
If Storyline 3 isn't working properly, a simple repair usually fixes the problem.
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