I created a slide 2 weeks ago with arrows and arcs with wipe as entrance animation. I tried now on preview and suddenly the wipe animation is not working. The arrows just pop-up, while the arcs wipe a little but in a messy way.
I think this is a problem between arrows and wipe animation. I tried making new arrows and the problem persists. I tried making a shape with the same animation as the arrow and the wipe animation on the rectangle works.
The never changed anything on this particular slide, but I did update storyline 360 to the latest version.
I'm having the same issue, and I don't think it's browser related. See the attached storyline file. The two red lines are identical apart from one having an arrowhead and the other not. The wipe animation works as intended on the plain line, but is broken on the line with the arrowhead.
We had a bug in Storyline 360 where the wipe and wheel animations didn't play when applied to arrows. The good news is that we launched a fix for it yesterday (build 3.47.23871.0):
I'd be happy to test your file to investigate further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
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If this is outside of IE or legacy Edge, there is a new issue that a fix is being worked on for arrows and wipe.
I'm having the same issue, and I don't think it's browser related. See the attached storyline file. The two red lines are identical apart from one having an arrowhead and the other not. The wipe animation works as intended on the plain line, but is broken on the line with the arrowhead.
Greetings, All!
We had a bug in Storyline 360 where the wipe and wheel animations didn't play when applied to arrows. The good news is that we launched a fix for it yesterday (build 3.47.23871.0):
If you see the problem in the latest update, please let me know. I'm happy to explore further!
Thanks for fixing this so quickly - the new version has eliminated the problem.
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Is this bug back, by chance? I have the April 4, 2023 update and am experiencing the same problem from back in 2020.
Hi Shannon,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue. I'm happy to help troubleshoot and have a few clarifying questions.
I'd be happy to test your file to investigate further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.