Won't Publish to Word

I am trying to publish my story to Word so I can print it. After Storyline processes the slides, this message pops up: "The folder 'Module 1 output' is read-only, being used by another process, or you do not have the proper security permission to access this resource."

I have been able to publish multiple other stories to Word without issue. I am using the same computer. The only difference is that this story was created by someone else and sent to me. I am able to open it in Articulate Storyline and make changes, etc. I can even publish it to the Web without a problem. I don't know if the problem is within the story or if it's my computer. 

I've tried to attached the story file to this post but a server error message pops up. I even tried to attach it as a zip folder. No luck. Not sure what else to try - I know it's helpful for you to be able to see the file. Is there another way to send it?

Thanks in advance for your help.