Wonky Preview showing player button at the top
Aug 04, 2015
Has anyone encountered this issue? When I preview a scene, some of the player nav buttons show at the top left of the screen (it also shows the seekbar sitting within the prev button if enabled). It looks fine when I preview a single page and it is fine when I publish so I am not overly concerned but I am curious if anyone knows the cause.
4 Replies
Just wanted to be subscribed to this thread.
This is quite strange issue I never experienced it. Have you checked this with different player?I mean issue could be in player file if you reset player to default, I guess your problem will be solved. Problem is you'll need to recolor/adjust your player again.
This is just a guess though.
Hi Nancy! I'm not aware of this issue either. Do you have a .story file that we could take a look at?
@Parashuram, I have not checked with a different player but you are probably right that the it got corrupted somehow. The project was started in Storyline 1 and the file has been passed around to a few different designers. I will try resetting the player as you suggested.
@Leslie, I do have a story file but will need to share privately. Is there someplace I can sent it without having to file a support ticket?
Hi Nancy! If it's not working after you test the player as you are discussing with Parashuram, the best way to share with anyone on our team is always a support ticket :) We like to track the communication.
This discussion is closed. You can start a new discussion or contact Articulate Support.