Word Blocking Articulate Macro

Jun 20, 2023

I can no longer publish to Word from Articulate Storyline. I am getting a "potential security concern." Word has blocked macros from running because the "source of this file is untrusted." I have the articulate storyline file saved to my desktop. Is there a fix I can do in Articulate?

5 Replies
Kelly Auner

Hi Susan,

Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! I'm happy to help troubleshoot and have a few clarifying questions to start.

  • Are you saving your file to your local drive? Working from a network drive can cause erratic behavior.
  • What version of Storyline 360 are you using? You can check by selecting Help, then About Storyline.
  • Are you able to publish to Word in a newly created file? Does it make a difference if you change the target folder to your desktop?

If you're comfortable sharing your file with us, I'd be happy to do further testing on my end. You can upload it here or share it privately in a support case.

Steven Benassi

Hi Trace!

Sorry to hear you've also hit this snag when publishing from Storyline 360 to Word. I'd be happy to assist!

A helpful first step would be to confirm that the network endpoints are enabled. Please have your IT team check if port 443 is open. If not, ask them to open port 443 and add the domains in this article to your organization's 'allowlist'.

If the issue persists, and you're receiving an error message, seeing a screenshot of the message would be useful! You can share that here or privately in a support case.