Word Doc won't open when using IE 8 in Storyline

Sep 11, 2013

Hi All,

I got the problem of opening a word document in internet explorer 8 browser. When I create the URL link in the slide as I set in trigger to link to a word document, the word document does not work when I publish the course as a WEB and opening it in IE 8 but It works well in Google Chrome and FireFox.

Can anyone help how to use IE 8 to open a word document in Storyline.

Thanks for any help you can provide!

Thank you


3 Replies
Ashley Terwilliger-Pollard

Hi Jyothi,

This article covers some troubleshooting steps to get attachments to open (it's about Presenter, but the same things should work for Storyline).  

If you're still not able to open the files after checking your pop up blocker settings and Internet options, would you be able to share your .story file with our Support team? 

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