Unable to open up Word docs in IE 8

I am developing a course in Storyline 2. People with IE 11 are able to open up the Word docs fine but users with IE 8 (yes, I'm afraid some still have it) are unable to.

We are on Windows 7 computers. Anyone else still run into this issue and is it the same workaround as posted in this discussion? https://community.articulate.com/discussions/articulate-presenter/ie8-having-issues-opening-word-documents


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