I installed the new update this morning and then published my project to Word (one of my reviewers is old school) this was last published on the 22/02/2021 without any problems but today a lot of the images are obscured making the output unsuitable for presenting to a reviewer. I'm now having to replace all the obscured images manually!
I'm sorry to hear you're having trouble exporting to Word since the new update. Great call on opening a case! I see you're working with my teammate Eric, so please reach out to him if you have any additional questions.
I'll keep an eye on the case as well to find out what the solution will be.
2 Replies
Submitted this as case number 02686537
Hi, Elizabeth.
I'm sorry to hear you're having trouble exporting to Word since the new update. Great call on opening a case! I see you're working with my teammate Eric, so please reach out to him if you have any additional questions.
I'll keep an eye on the case as well to find out what the solution will be.