Wrong scaling on mobile devices.

Nov 30, 2017

I use Storyline 3.
My slides have 3x4 aspect ratio. I run project on mobile devises by LMS through the web. Player scales it by horizontal, but a vertical size still too large and users can see only a part of slide.
I tried to change browser settings. "Resize browser to fill screen" and "Scale player to fill browser window" sims most sensible for me, but I tried other too, it not help.

What can I do to scale my 3x4 poject correctly on mobile devices?

1 Reply
Ashley Terwilliger-Pollard

Hi Tatiana,

Are you seeing the course displayed in the Storyline responsive player? If the LMS is forcing it into a different player, it may not be something you can change within Storyline. A good way to confirm that is test how your course behaves in another LMS environment such as SCORM Cloud. Here are directions on how to test there. 

Let us know what you see there, and if you'd like to include any screenshots that would help us see the issue as well! 

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