You are Offline...
Aug 20, 2019
I am trying to insert templates, but it is showing not all is available as I am working offline... but i am connected to WiFi and logged into Articulate... what am I doing wrong?
Aug 20, 2019
I am trying to insert templates, but it is showing not all is available as I am working offline... but i am connected to WiFi and logged into Articulate... what am I doing wrong?
1 Reply
Hi MWJ,
I'd also look at enabling the network endpoints and ports listed here. That messaging typically indicates your unable to connect to one of our services as well, and therefore Articulate 360 is assuming you're offline.
If you're still running into trouble after going through those steps, please connect with our Support Team!
This discussion is closed. You can start a new discussion or contact Articulate Support.