I'm having trouble with YouTube videos. I can't embed them because we want the modules to be mobile-friendly, so I'm inserting them as a web object. The problem is, I want them to play inside the slide instead of opening a new browser window, but I can't get that to work.
When I select to have it play in frame and then test the links I get a message that says "The Web address you entered cannot be displayed in a frame. In order to function properly, this web object must be set to open in a new browser window."
Yes, that's exactly how I added them. I even re-added them in case I missed something the first time. I can't figure out why they won't play in the frame. I attached a screenshot of the web object settings.
Can you try adding this http://www.youtube.com/embed/NBNrYOBFwDs into your file and see if you get the same error? It looks like the address was not added correctly in your screenshot.
That worked to get the video embedded into the slide, I missed that word, "embed"! Unfortunately, it still won't play, but it does show up.
When I publish and test it, I see the YouTube screen with the red play arrow, and after I press the play arrow, I get this error message (screenshot attached). When I "test link" from the insert object settings, I get the same error message. Not sure if that error is YouTube related, or something else going on in my settings. Any ideas?
You may want to look at the information in this article about why a web object may not show up. Also, please make sure that you are testing this in its intended environment.
I published for web and I'm viewing the HTML5 file from a Public Dropbox folder, so its being viewed in the intended environment.
There are four YouTube videos inserted as web objects - 2 in each module section. I was just able to get one of them to play, but the other three return the error message.
The weird thing is, that for all of the videos, I can adjust settings in the YouTube play bar that show up in the slide -- I can adjust the volume slider, mute/unmute, go in and out of full screen -- they just won't play.
Maybe the issue is that a public Dropbox isn't secure? But it is an "https" address, and one video plays.
Two of the four videos are produced by the same person, they're a set, and one of them works, and the other doesn't, so I don't think it has anything to do with restrictions on the video, but I could be wrong.
Here is a link to published web output with all 4 videos you shared above. They open and play without issue from my end. Can you test this on your computer?
They all work in your link! What in the world is going on with them in my project?? I guess I could try deleting them all and reinserting them from scratch. Can you recommend anything else I should try?
I would sugest to try and re insert them into the slides. There could have been an error when embedding them. You could also try importing the file into a new files as well.
Thanks! I'll try that and see how it goes. I'm in the middle of another deadline so I won't be able to put all this into action until Thursday. Thanks for all the help, Emily!
Good morning, I am having the same or a similar problem. I have videos set up embedded in a lightbox slide. When I publish the course, the videos play for me when I click the "View Project" blue button which appears at the end of the publish. However, when I click the Zip file button and put the published zip folder on SCORM Cloud, the videos don't play. The lightbox opens and is blank. I have read some of the posts about the server settings and such. I am relatively new to Storyline, so I wanted to see if there were faults or errors in the way I set up the slides. I pulled the slides out of my big course and have attached them here. Thank you in advance for your help. This one has been baffling!
You didn't share your .story file, so I'm taking a guess here and suggest that you check the URLs of the videos. They need to start with 'https' (not just 'http').
15 Replies
Hello Yvonne,
Welcome to the community! Are you using the method described here to insert these videos? I did test the first 2 and they worked without issue.
Hi Emily -
Yes, that's exactly how I added them. I even re-added them in case I missed something the first time. I can't figure out why they won't play in the frame. I attached a screenshot of the web object settings.
Hello Yvonne!
Can you try adding this http://www.youtube.com/embed/NBNrYOBFwDs into your file and see if you get the same error? It looks like the address was not added correctly in your screenshot.
That worked to get the video embedded into the slide, I missed that word, "embed"! Unfortunately, it still won't play, but it does show up.
When I publish and test it, I see the YouTube screen with the red play arrow, and after I press the play arrow, I get this error message (screenshot attached). When I "test link" from the insert object settings, I get the same error message. Not sure if that error is YouTube related, or something else going on in my settings. Any ideas?
Hello Yvonne,
You may want to look at the information in this article about why a web object may not show up. Also, please make sure that you are testing this in its intended environment.
I published for web and I'm viewing the HTML5 file from a Public Dropbox folder, so its being viewed in the intended environment.
There are four YouTube videos inserted as web objects - 2 in each module section. I was just able to get one of them to play, but the other three return the error message.
The weird thing is, that for all of the videos, I can adjust settings in the YouTube play bar that show up in the slide -- I can adjust the volume slider, mute/unmute, go in and out of full screen -- they just won't play.
Here's the link to the module: https://dl.dropboxusercontent.com/u/110737230/Interprofessional%20Communication%20-%20Storyline%20output/story_html5.html
Maybe the issue is that a public Dropbox isn't secure? But it is an "https" address, and one video plays.
Two of the four videos are produced by the same person, they're a set, and one of them works, and the other doesn't, so I don't think it has anything to do with restrictions on the video, but I could be wrong.
Hello Yvonne!
Here is a link to published web output with all 4 videos you shared above. They open and play without issue from my end. Can you test this on your computer?
They all work in your link! What in the world is going on with them in my project?? I guess I could try deleting them all and reinserting them from scratch. Can you recommend anything else I should try?
Hello Yvonne,
I would sugest to try and re insert them into the slides. There could have been an error when embedding them. You could also try importing the file into a new files as well.
Thanks! I'll try that and see how it goes. I'm in the middle of another deadline so I won't be able to put all this into action until Thursday. Thanks for all the help, Emily!
No problem! Hope you can get them to work for you!
Good morning, I am having the same or a similar problem. I have videos set up embedded in a lightbox slide. When I publish the course, the videos play for me when I click the "View Project" blue button which appears at the end of the publish. However, when I click the Zip file button and put the published zip folder on SCORM Cloud, the videos don't play. The lightbox opens and is blank. I have read some of the posts about the server settings and such. I am relatively new to Storyline, so I wanted to see if there were faults or errors in the way I set up the slides. I pulled the slides out of my big course and have attached them here. Thank you in advance for your help. This one has been baffling!
You didn't share your .story file, so I'm taking a guess here and suggest that you check the URLs of the videos. They need to start with 'https' (not just 'http').
Thank you, Michael. Yes, it looks like I included my zip file and not the .story file. Let me check those links and see if that helps. Thank you!
Thank you Michael for that helpful tip about the URL starting with https! You just saved me hours of frustration!
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