Differentiating between Mandatory and Recommended Training
I am from the L&D team of a hospital that has over 3000 employees.
We are mandated to complete a set of training's to be compliant with multiple healthcare regulatory bodies. In addition to these compliance training's, we also have some organization-wide training (which are not part of any compliance).
In short, we track the completion of compliance courses while the organization-wide training's are not tracked (but it is equally important that employees take it).
Our employees often get confused between the two categories and reporting on these courses is getting a bit confusing. It would be great if we can organize these courses on our LMS in such a way that our employees exactly know what is tracked and needs to be completed within a certain timeframe.
One of the things that we did was to add the following labels to the courses,
- The compliance course would have the word 'Mandatory' as a prefix before the course title.
- The other non-compliance org-wide trainings would have the word 'Highly Recommended' as a prefix before the course title.
Please let me know if there is any other effective way to communicate the difference between these two categories.