Completion status tracking issues - Storyline and SumTotal LMS

I need all your help! We have a compliance course built using articulate Storyline and the test scores for failed employees is not getting passed on to the LMS. LMS we use is SumTotal. 

The employees who have completed the course it is tracking and shows as complete  but when employees score less than 75% it shows as Inprogress instead of Failed / Incomplete. Can someone pls tell me what the settings need to be in Articulate and anything specific in Sumtotal learn.

Really urgent since these are compliance courses its mandatory. 

4 Replies
Ashley Terwilliger

Hi Aparna,

Thanks for reaching out. What settings have you used for your completion status? You can see the different options mentioned here. Depending on the LMS, they may require one vs. a another and are showing completion vs. success status. You could also look at confirming if this is LMS specific by doing some testing in the SCORM Cloud environment which is a free industry standard for testing LMS content. You'll see some steps to go through in this article that may assist with testing it out there.