E-Learning basics for testers to know

Jan 20, 2016

Hello,

Currently I am the only E-Learning Designer in the hospital.  When I have finished a course, I have assigned testers that will go in and critique the course.

I am wondering if anyone could point me in the direction to a tutorial that a tester can watch to ensure that they know what they are looking for when they are critiquing my courses.

Any direction would be so much appreciated.

Thank you,

Candice

5 Replies
Michael Shannon

While a checklist provides a starting point, I would add one more thing. If you're using Storyline I'd suggest that you publish your course to a Word file (include layers), then save the word file as a PDF. Instruct the testers to add comments to the PDF on the pages that they find an issue. 

I have tried all kinds of spreadsheets, documents, and even just the Word output, but nothing has given me clearer directions to issues than this method. It's something visual for them to reference and a simple way to add a comment in the right place. You just can't beat the combination. 

Candice Weber

Hello,

Thanks everyone for the helpful tips.  I really appreicate your help and time with this.

My testers are usually people who aren't always familiar with E-Learning.  Is there anyone that could provide me with any examples on tutorials for E-Learning basics that the testers could look at so they know what to look for, and know the basics of what a good E-learning course is.

Thanks again for your helpful tips and advice.  So much appreicated :)

Cary Glenn

Hi Candice,

I think it matters on what they are testing for. Are they testing for ease of use and user experience, or are they testing for content of the course, or effectiveness of the course or something different.

I would set up checklists differently depending on what they are focusing on. For use experience, ideally, I would like to observe them taking the course so I can see where they have issues and why.

John Nixdorf

Usually I provide SME reviewers with a WORD version of the course they can mark up (it would be all the same to me if they just printed it out and wrote on it longhand, but we're very modern here and never take a minute to write something out on paper if we can struggle for an hour to key it onto an e-document).

As far as testing functionality is concerned. I make it clear to the functionality testers that while I will cheerfully listen to any suggestions they may have about the content or design of the course we are past making any changes to the course design or content (unless there is a safety issue involved, or some point of content is demonstrably wrong).

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