Please help a Newbie out! Every time I launch a Storyline course from Amazon S3 it opens in another window but is blank. The file I uploaded has a .html extension(hope that's the right one) and the course is public. I don't know what might be wrong.
Thanks for replying Nicole. Yes I did follow the steps as listed in Publishing a Project for Web.
I did another trial just now but I get the same blank screen, The only thing I can see is the name of the course in the browser after it opens.I am able to launch the same course from Dropbox though but I don't want that to be my long term option.
8 Replies
Hi there Sabrina! Thanks for posting your question - sorry to hear about this issue you've run into!
Can you confirm if you are following these steps to publish and upload the content:
Publishing a Project for Web
Publishing and Sharing Articulate Storyline Content
Thanks for replying Nicole. Yes I did follow the steps as listed in Publishing a Project for Web.
I did another trial just now but I get the same blank screen, The only thing I can see is the name of the course in the browser after it opens.I am able to launch the same course from Dropbox though but I don't want that to be my long term option.
Hey Sabrina,
You mentioned "The file I uploaded has a .html extension(hope that's the right one) and the course is public."
Is that the only file you uploaded? Or did you upload the entire folder that it Storyline publishes to?
Yes, I only uploaded the story.html file and not the entire folder.
Okay, you need to upload the entire folder for it to work. When you go to
the URL, you'll use the story.html file to go to it :).
Hey Sabrina, I just wanted to check in and see if you got it working :)
Thanks Rachel! I meant to reply earlier. I tried it out today and it worked! Thank you so much :)
I finally figured out how to get my files to play from Amazon S3. I put the steps I followed in this thread.
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