Needs Analysis/Quoting Client Discussion
I am looking for feedback regarding costing out the needs analysis element in a project focused on delivering multiple online training courses to a client.
As we all know, every client is different... some provide the course they want with clear learning outcomes and supporting materials. Others say, "I want a course on Ethics" but don't have learning outcomes, have little or too much content to use, etc. I think we can all agree that needs analysis is a wise investment. It saves time and money if we work on the right problems.
When it comes to costing our your project, how do you handle this specific area (e.g., needs analysis)? Do you quote a fixed price? Hourly price? How have you estimated the time to complete this phase in the past?
Your advice/comments are appreciated.