Is anyone having any success using Tempshare "http://tempshare.articulate.com/"? I can upload files but they won't publish. I get the error message "
Sorry, we were unable to publish this file." I've tried different files (both Publisher 09 and Storyline) and different browsers (Firefox and Chrome, both latest versions). Does anyone have any information or suggestions? Thank you!
I have never had a problem with tempshare. Are you zipping your published output using the zip option in either Presenter or Storyline (whichever one your are using) before uploading to tempshare?
Thank you Nadine and Nancy. Nancy -- I have used both the zip option in both Presenter and Storyline in addition to zipping them manually... unfortunately, I 've received the same negative result. I have also ensured that both of my Presenter and Storyline software is the latest edition.
I tend to always recommend using the zip option from the published successful window vs. doing so yourself. It tends to work better and I'm not sure if there is a particular explanation on why...but using the built in option guarantees it's using all the files and folders made as a part of the publish process prior to an author moving or renaming any of the files.
7 Replies
I have used it several times, and have had complete success. I enjoy using it and find it really reliable. Sorry you are having issues.
I have never had a problem with tempshare. Are you zipping your published output using the zip option in either Presenter or Storyline (whichever one your are using) before uploading to tempshare?
Thank you Nadine and Nancy. Nancy -- I have used both the zip option in both Presenter and Storyline in addition to zipping them manually... unfortunately, I 've received the same negative result. I have also ensured that both of my Presenter and Storyline software is the latest edition.
I had problems with it last week - couldn't get my file uploaded at all with Chrome, but had success eventually with IE.
I use Chrome........... never have been able to get it to work with IE
I had it work with IE, but it did not work when I manually zipped the file.
Hi Finbarr,
I tend to always recommend using the zip option from the published successful window vs. doing so yourself. It tends to work better and I'm not sure if there is a particular explanation on why...but using the built in option guarantees it's using all the files and folders made as a part of the publish process prior to an author moving or renaming any of the files.
This discussion is closed. You can start a new discussion or contact Articulate Support.