Text boxes in consistent spot, or close to action?

Feb 23, 2015

My team is having discussions about whether it's better for the learner to learn when the text boxes are close to the action on the screen,  versus in a consistent spot on the screen.  Thoughts?

 

3 Replies
Steve Flowers

I suspect it depends quite a bit on the purpose of the text. Consistency is important. Consistency of these things can be really helpful in reducing load (don't make me think or take my attention away from the thing you'd like me to focus on or over-tax my working memory):

  • Location
  • Size
  • Font size
  • Font
  • Color
  • Background color
  • Shape / Decoration

However, there are times when strategically breaking consistency can be helpful and maintaining consistency can actually hurt outcomes. One such instance is described by Richard Mayer's contiguity principle. This principle prescribes that graphics and the associated text be close together on the screen. 

In my view, as long as some elements of consistency are retained and breaking consistency is done strategically, it's OK to break one or more factors consistency. I always try to retain as many factors of consistency as I can, but break the rules when it makes more sense than following them.

Tim Shelton

It is much more engaging for learners to have a variety of interactive screens. For consistency  each individual template should have content in similar places so the learner intuitively learns where to look. Additional content can be placed in other areas as supporting copy through imagery or in any visual way you deem purposeful.  

As long as important information isnt hidden away or difficult to find the page is your oyster.

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