Hi, when I publish my work in HTML5, I cant get my activities to work, such as bespoke drag & drop exercises which I built. There's no problem when you view in preview ?
Hi, Altan -- Thank you for reaching out and so sorry to hear of your difficulties! May I ask if you can please confirm that you are testing your published output in the intended environment as described here? And in case you'd like to check it out, here also is our system requirements sheet to ensure you are viewing content in a supported way.
If issues persist, you are welcome to share your .story file and we will gladly take a closer look. If privacy is a concern, here is the form you'd need to share for confidential review.
The problem occurred when I was selecting the HTML5 option when publishing the project.
However I've managed to test it using the temporary server using the links you sent me, and it seems to work fine, so I hope that there isn't an issue after all.
Hi, Altan -- Thanks for reaching out, and as this is the first I am hearing of it, I will attempt to upload a sample file to tempshare momentarily to see if I experience similar issues. In the meantime, perhaps you might want to try accessing tempshare on a different browser to see if you have better luck. I'll be in touch!
Hi, Altan -- Tempshare.articulate.com is working properly for me via Chrome (latest version). So if issues persist and you would like me to publish and attempt to upload a file to tempshare for you, please use the grey ADD ATTACHMENT button in the bottom left of the reply box to share your file and I can share the link here.
7 Replies
Hi, Altan -- Thank you for reaching out and so sorry to hear of your difficulties! May I ask if you can please confirm that you are testing your published output in the intended environment as described here? And in case you'd like to check it out, here also is our system requirements sheet to ensure you are viewing content in a supported way.
If issues persist, you are welcome to share your .story file and we will gladly take a closer look. If privacy is a concern, here is the form you'd need to share for confidential review.
Thanks Christie
The problem occurred when I was selecting the HTML5 option when publishing the project.
However I've managed to test it using the temporary server using the links you sent me, and it seems to work fine, so I hope that there isn't an issue after all.
Thanks for the update, Altan! And if you find that you need additional assistance, please say the word and we'll see what more we can do to help!
Hi Christie
Is this site down ?
I was successful at publishing here last week, but yesterday and today when I have uploaded my zip file, I get as far as ' publishing 99% ' ?
Apologies Christie
I'm referring to the articulate tempshare site
Hi, Altan -- Thanks for reaching out, and as this is the first I am hearing of it, I will attempt to upload a sample file to tempshare momentarily to see if I experience similar issues. In the meantime, perhaps you might want to try accessing tempshare on a different browser to see if you have better luck. I'll be in touch!
Hi, Altan -- Tempshare.articulate.com is working properly for me via Chrome (latest version). So if issues persist and you would like me to publish and attempt to upload a file to tempshare for you, please use the grey ADD ATTACHMENT button in the bottom left of the reply box to share your file and I can share the link here.
This discussion is closed. You can start a new discussion or contact Articulate Support.