What's the best way to take notes during analysis?
A big part of an IDs job is talking with SMEs--gathering facts, understanding processes, learning new systems--and that means taking notes.
Just curious how you manage those conversations and interviews. Standard tools include:
- tape recorders
- laptop for typing
I like notebooks but they're low tech and my handwriting gets worse, not better, every year. Tape recorders work well but replaying and transcribing take time. Typing is my preferred way but it feels impersonal looking at a screen.
So what's the best way to take notes? Got any tips for helping us take better notes?