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BelindaSpohn's avatar
BelindaSpohn
Community Member
2 months ago

508 issues with video player

Does anyone know how to fix these two 508 issues with the video player? We are using JAWS and the Google Chrome browser. I have embedded a video in the Storyline 360 course and see these 2 problems:

  1. When using the tab key to navigate between the buttons/controls of the player, the "Audio Description" control is announced by JAWS as "Open button" and does not describe its purpose (Open Audio Description). This is per Reference: Section 508: WCAG 2.0 – 4.1.2 Name, Role, Value.
  2. The button icons within the video player have no text equivalent. A textual label is expected to be provided for all user interface elements. This is per Section 508: WCAG 2.0 – 3.3.2 Labels or Instructions. When I hover over the video player control/button with the mouse no text equivalent to the icon is visible (no tooltip is provided).

Has anyone been able to fix these issues?

  • preeli's avatar
    preeli
    Community Member

    I see the text equivalent for the playbar just fine when I hover my mouse over. Is it your browser settings? Not sure about audio description control, I didn't even know that was an option in the player.

    • BelindaSpohn's avatar
      BelindaSpohn
      Community Member

      I am not referring to the PLAYER controls ... I am specifically referring to the VIDEO PLAYER controls associated with an embedded video. 

      • JoseTansengco's avatar
        JoseTansengco
        Staff

        Hello BelindaSpohn,

        Thanks for raising these points. We are currently tracking the addition of tooltips/labels on the video controls for added accessibility compliance to WCAG as a feature request. This includes other features such as fully customizing the video controls. I've added this thread to the report so we can notify you as soon as the enhancements make it to our product roadmap. You can check out this article to see which enhancements have been made to the video controls regarding its accessibility: 

        Feel free to open a case with our support team here if you'd like our support team to review how these points are affected your course's accessibility!