Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
I find it staggering that after this issue was raised over four years ago, a 64bit version of Storyline is still NOT on the roadmap, and yet new features, which are always welcome but will increase the demands on system resources are. 360 degree images? Very cool but almost certainly going to eat up RAM if done properly and if Storyline can't address above 2GB, this feature is going to be pointless.
I've gone back and forth with tech support, as have many others, and we are still no nearer to having a version of this software that is designed for the computers and operating systems of today (or even years ago). Colleagues in my team are reporting numerous issues with painfully slow performance and crashes, and the number of users reporting here is also concerning. Even when a user demonstrates clearly that a lack of ability to address the full system resource is causing an issue, we get told by Articulate that they can't replicate that issue and we should get in touch with a support rep with the general solution being to create a new project file and copy content into it.
I'm sorry, but I don't have the time to nanny an application that can't keep up with basic workflows. When the application stutters and wobbles at the simplest tasks, that then destroys any form of accuracy when moving, resizing or placing objects, it drives you to resort to dumbing down the experience you are looking to create for the end user, simply to ensure you can get projects finished on time for end users. It is stifling creativity rather than setting it free.
Speaking solely from my team's experience, we are increasingly disillusioned with the Storyline application to the point where we have begun investigating the painful solution of transitioning to other tools, simply because they perform as expected. This would involve huge costs and ramp up time, but we're not able to see any other alternative.
I've even reached out to Tom and Articulate's CTO, neither of whom have even had the decency to respond, even if it were to fob me off with another excuse.
I am sorry if the tone of my post here is overtly negative, but that mirrors my experience with Storyline over the last few years.
I implore your development team to reconsider the roadmap and deliver an ROI to us, the end users.
So perfectly stated. Sadly our organization is already dug in and would take a lot of money/time to change. So they have us by the spheres (if you will). Most HR reps are going to be pleased with this program because it'll run perfect on their office computer from 2014 and they can make 'interactive power-point'.
For graphic designers and advanced content creators...it does seem like it is time to explore other options. Sad because Articulate seemed to be going in the right direction. I kid you not I am currently 3D modeling in blender in FHD without any lags. However....Storyline....yeah at least a 5 second delay on any position adjustment and red x's. Makes it virtually impossible to use at points.
Both you and @Rob Puricelli stated it perfectly. I've got no other options for an LMS because of the reps being happy with it.
For context, I'm sitting here with my gaming desktop that I use for work with 16GB of RAM, a 6-core 4.2GHz CPU, and an RX 5500 XT GPU. And yet, Storyline is crashing what feels like every other hour. I don't bother opening tickets because I don't have the time to work with anyone to "fix" a 32-bit program whose main issue is that it's 32-bit spaghetti code. I've sung all the songs and done all the dances to repair and fix it. Articulate has a memory leak problem.
The fact it's not 64-bit yet is outrageous. I build most of my graphics in other open-source programs -- which are all at 64-bit -- to throw into Storyline. If open-source programs can run smoother than a software that gets paid clients every month: Yikes, dudes. I dread using this program, yet I have to use it every day.
