Forum Discussion
ChristinaClark-
7 years agoCommunity Member
Attachment block gives inconsistent download results
Hi,
I am attaching various practice files to Rise courses for software training, the idea being that learners can try things out for themselves. I'm using the attachment block for this.
When I c...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
AshleyT-Pollard
7 years agoStaff
Hi Christina,
It sounds like a browser setting and could also be connected to the file type that you're using? Have you noticed that PDFs always open one way vs. an image file perhaps?
Also, when you're testing the web publish, did you upload to your site/server or are you testing it locally? That could also impact the difference in how a file download will behave, so if you'll eventually be hosting on a site make sure you're testing in that environment too.