Forum Discussion
Attachment block gives inconsistent download results
Hi,
I am attaching various practice files to Rise courses for software training, the idea being that learners can try things out for themselves. I'm using the attachment block for this.
When I c...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
This is still ongoing. I was testing the attachment block in Chrome today and got the same result; the file name is appended with a string of numbers and text. It happens when it's published. Why does Rise (and Storyline) do that?
Hi there, I'd be happy to help. Rise 360 attachments will have extra characters on the file name when downloaded:
- From Preview or the Share link in any browser
- When viewing LMS or web output in Internet Explorer
Let me know if you're seeing this behavior outside of those environments!
