Black screen flash opening a lightbox since last upgrade and background colour off
Hi there,
I am wondering if anyone is noticing a black screen flash when you open a lightbox since the last upgrade, or is there something I have done to cause the flash that I am not aware of?
I have attached the source file, it is the slide on "clinical responsibilities" three buttons and each one will open a lightbox. I find it also is not consistent. The flash sometimes is only on the first lightbox.
Just adding to this as same file. I have a purple colour with 85% transparency. On the first slide it happens with slide 2, it looks how I like. But the others are the same and very dark, and I don't know why, it looks right in my source fileand in preview within storyline but not in Review it is really dark.
https://360.articulate.com/review/content/0bee968c-63ab-44e5-8b89-e79ff71f5051/review
Hello Everyone!
I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.
Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.