Forum Discussion

JenniferJack's avatar
JenniferJack
Community Member
4 months ago

Brief flash between slide layers

Hello, I was wondering if anyone knows what I could do to resolve this issue. I keep seeing all the items briefly flash at the beginning of every slide layer. I am not sure why this is.

I've made sure these items do not have animations. I've made sure all transitions are "none." The slide properties that are currently checked are "hide other slide layers," "hide objects on base layer," and "prevent the user from clicking on other layer."

The flashing is disruptive to the flow of the course because it makes it look like a slide header is reappearing over and over again when in fact, it is not.

Could someone please give advice? Thank you!

  • Hi all! I'm so sorry for the delay. We have just released Storyline 360 Update 95 which includes the fix for the bug where a flash would appear between slide layers. I've tested LaurenHamilton's file and I am not seeing the flash anymore after updating.

    To take advantage of this fix, please update Storyline 360 in your Articulate 360 desktop app!

  • Hi all! I'm so sorry for the delay. We have just released Storyline 360 Update 95 which includes the fix for the bug where a flash would appear between slide layers. I've tested LaurenHamilton's file and I am not seeing the flash anymore after updating.

    To take advantage of this fix, please update Storyline 360 in your Articulate 360 desktop app!

    • LaurenHamilton's avatar
      LaurenHamilton
      Community Member

      Woohoo! Excited to try it out :) Thanks for the update!

    • EvanBahoric-c2f's avatar
      EvanBahoric-c2f
      Community Member

      I'm still seeing the flashing issue after updating. Reverted back to the October release, and the issue goes away. Update 95 is not working for me sadly.

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff

        Hi EvanBahoric-c2f! Would you be comfortable with us testing your project file to see what might be getting in the way? We tested multiple files that were created previously, and the bug isn't appearing in the latest version.

        It would be best to share it privately in a support case so our Support Engineers can begin testing when we receive it.