Forum Discussion
CC imported to video - issues.
Hi Ange,
Thanks for reaching out!
For Closed Captioning to work properly, you'll need to use a tool specifically for generating closed captions to get the timing correct. One tool that you can use to generate a closed caption file for free is Youtube's automatic captioning feature. You can check out how to generate closed captions files in Youtube here.
Once you have the closed caption file ready, import it to your video and the timing should now be correct.
Let me know if you have any questions!
Thank you. I can't use youtube - NDA. However the team is using a tool specifically to generate closed captions. I will ask them to export as VTT if possible, instead of a word doc. If not, is there any way to select all caption boxes in caption-edit mode and shunt as one? That would work for me.