Forum Discussion
Chinese Traditional Font different in Review
I have a course that is being translated into Chinese Traditional and Vietnamese. When I work with the Chinese characters they look fine but when I do Preview, some of the characters look BOLD but they are not. In this case, two bullet points are bold and one is not. How can I correct this?
I am using the Segoe UI font. See attached examples.
- Jürgen_Schoene_Community Member
i don't think the chinese characters in your sceenshot are from the Segoe UI font - it's probably a substitute font
https://stackoverflow.com/questions/57339302/windows-10-default-system-fonts
try to use a font with real chinese characters, e.g. Noto Sans Traditional Chinese *
otherwise it can happen that your course looks different when it is published from another computer - because there another substitute font is used
* very important: install "static" - "variable font" is not supported by storyline web player
- JeffreyRiley-9eCommunity Member
Jürgen, I did find the jhengHei and did not realize it is in the list of Microsoft fonts. I found it looking in my fonts folder. This font works well and looks great. Now I will convert all of the fonts the client used to this one.
Thanks again for the help and getting me to look in the right place.
- Jürgen_Schoene_Community Member
line 1/2 and 3 have different font size (1 px ??? different)
the first 10 char should be a identical width
- JeffreyRiley-9eCommunity Member
Jurgen, thank you for the reply. Right now these images are only from my computer. I tried to format the lines the same but I may have done that incorrectly. I will get the font you suggest and see if that makes a difference. I may have this same issue with Vietnamese.
I can let you know after I work on this.
- JeffreyRiley-9eCommunity Member
I downloaded the Noto Sans TC Medium. I worked at replacing the existing fonts of Georiga, Open Sans Light and others. Now when I preview, Storyline crashes.
I also found that using the replace fonts command does not work on all of the slides. I hate to think I have to do this slide by slide. My client used all kinds of fonts in their PPT version.
Is there another font Storyline likes?
- Jürgen_Schoene_Community Member
the microsoft font for traditional chinese is JhengHei
https://support.microsoft.com/en-au/topic/font-information-eb6f38cf-63dc-4fce-bd9d-d5242b3dd8b8
the font is included in the windows language pack
Chinese (Traditional, Hong Kong SAR)
- Jürgen_Schoene_Community Member
if both font don't work, open a support case - articulate should know which font is working
- JeffreyRiley-9eCommunity Member
I can try the JhengHei but I am finding that Arial Unicode MS works. It looks good and Storyline does not crash when I preview it.