Forum Discussion
Closed captions not working
Is anyone else experiencing closed captions not working in SL 360?
I have my captions option checked in player, added CC for my audio but they just don't appear on the slide. I've added plenty of ...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Thank you. I'm new to the entire e-Learning world.
I followed the instructions except for the Tip stating "You need to import at least one caption file into your project to see the built-in caption variable." I don't know what that means since I already have individual audio tracks and captions for each slide.
Do I need to record an audio file that covers the duration of the story (1:17 in length) and then include that somehow when I publish? Thanks for your help.
Hi David, I think this is an outdated instruction. When the closed captioning feature was first released there was no caption edior in Storyline. You had to create the captions in a separate file and then import them into Storyline.
If you have added captions to your audio, you should be able to see the caption button when you preview or publish your course.
Yes Nancy, I agree that I should be able to see the captions :=]. They are
vsible in Preview as well as on Articulate Review. However, the CC option
is not available in the published MP4.Ah, I don’t think the cc works with the MP4 output.
