Forum Discussion
Closed captions not working
Is anyone else experiencing closed captions not working in SL 360?
I have my captions option checked in player, added CC for my audio but they just don't appear on the slide. I've added plenty of ...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I just received a license to use Sonix, which transcribes closed captions from audio and video. I can export to either .srt or .vtt files. I am embedding the .mp4 of a webcast on a slide (insert video from file) and including the cc file in the same folder with the same name. The help file says that the cc file will automatically get uploaded. I've tried this about 8 times with manually importing, hoping the automatic import works, using 2 different cc files and my project crashes each time. I'm using Storyline 360 version 3.29.19305.0
Is anyone else having problems importing CC files to an inserted mp4 file?
