Forum Discussion
Closed captions not working
Is anyone else experiencing closed captions not working in SL 360?
I have my captions option checked in player, added CC for my audio but they just don't appear on the slide. I've added plenty of ...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Yes! I can only get captions to work if I create them afresh within Storyline. But if I import the .SRT file (by any of the methods available) nothing appears, either within the Caption editing window, the Preview or the Published file.
I've spent days and days creating .SRT files for a substantial amount of video, specifically timed - and none of it is importable to Storyline. Really frustrating.
However, if I try to re-import the captions, Storyline prompts me to ask if I want to overwrite the existing subtitles (which do not display) - so something in Storyline knows the .SRT information is there.
I've run out of ideas on how to solve this. Help!
