Forum Discussion

MelvinMina-9709's avatar
MelvinMina-9709
Community Member
4 years ago

Completion and Bookmarks in Rise

Hi All,

I have a course built in Rise 360 that is set so lessons have to be completed in order.  

 

For some when relaunching.  It shows sections not completed that are, but bookmarks them to where they left off.  I've seen people who reached the end but when relaunching it doesn't show 100%

I attached a screenshot showing that a lesson has been accessed but the previous lesson doesn't show that it was completely accessed. 

 

What could be causing this?

rise 360
  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    4 years ago

    Hi Melvin! Thanks for reaching out! Could we please have some more details about your course?

    - Is this published for LMS? If so, what publishing settings were used, e.g., SCORM 1.2?

    You can try publishing for SCORM 2004 which has a higher limit for resume data and test this in SCORM Cloud to compare the results with your LMS. 

    If you are able to replicate this in SCORM Cloud, you can reach out to our team privately here with a copy of the course, so that we can take a look! We'll delete it when we're done troubleshooting.

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