Forum Discussion
Corrupt or Invalid files
I am 3/4 way through building a course in Storyline 2 and as I was saving it, my computer crashed. Now when I try opening the 76MB file, I get one of the following error messages:
Th...
Hi Stella!
I'm not sure what post you found, but glad that you were able to get yourself sorted :)
We like to share the following:
There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer:
%appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Also, be sure to always create, edit, and publish projects on your local hard drive. Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. See this article for details.
Hi Leslie,
I’m having the same issue, so I tried the steps. But I am stuck at point no.2 , as it says there is no item match. May I know what is the reason behind this? Thank you.
