Forum Discussion
Course Marking "Complete" When Learner Has Not Finished
Hello,
I have published the course first using 2004-3rd. Nothing changed. Then, I published the course in 2004-4th. After this change, the learners were able to stop the course and resume it from the same point, which was great, but now they can't finish the course!!
We use Success Factors (SAP), which has an option called "Verify course completion," but even using that, the course is now not marked as completed!
This is very confusing, I must say. What else can I do? I only need the course to allow the learner to stop it and resume it from the same topic on and (obviously) to have it marked as completed once they click on the button with that trigger (which they can only see if they pass the final quiz).
The updated .story file is attached.
Please, help me.
Hello Guilherme,
Thanks for the update! Would you mind testing your course in SCORM Cloud so we can isolate if the behavior is only happening in your LMS? Additionally, have you tried using other completion criteria, such as tracking by slides viewed to see if this changes anything?