Forum Discussion
Course not completing every time.
I have a course that has an assessment at the start and dependant on the result you either get revision learning or further learning. I have the tracking set at completed on 100% of the assessment a...
Hello Jillian,
Thanks for reaching out!
The first thing we recommend checking is if your courses is exceeding the suspend_data limit for courses published in SCORM 1.2 format. This article explains what this limit is, as well as how to check if your course is exceeding 4096 suspend_data characters:
If your course is not exceeding this limit, try testing in a different LMS to see if the issue is LMS specific. You can test your course SCORM Cloud for this purpose. If your course isn't exceeding the suspend_data limit, and you are able to replicate the behavior in SCORM Cloud, open a case with our support team here so we can take a closer look at what's happening.
